| SUBJECT |
PAGE |
| Introduction |
8 |
|
|
| Section 1: Your Marketing Material |
9 |
| 1. Your Business Name Promotes You |
9 |
| 2. Business Cards Are A Must |
10 |
| 3. Promote Your Business With Signage |
11 |
| 4. Use Your Answering Service To Promote Your Business |
12 |
| 5. Use Your Invoices And Receipts To Advertise You |
12 |
| 6. Big Bold Headings On Your Flyers |
13 |
| 7. Client Advice Cards Can Also Be Used As Flyers |
13 |
| 8. Utilize Your Packaging |
14 |
| 9. Promote Gift Vouchers |
14 |
| 10. Give Out Discount Cards |
15 |
| 11. Advertise On The Internet |
16 |
| 12. Create A Website |
16 |
| 13. Promote Your Business With A Bit Of Pizzazz |
17 |
| 14. Fridge Magnets Can Serve Two Purposes |
18 |
| 15. Create A Bumper Sticker |
18 |
|
|
| Section 2: Your Business Presentation |
19 |
| 16. A Uniform Impresses A Professional Image |
19 |
| 17. Making A Good Impression |
19 |
| 18. People Do Business With People They Like |
20 |
| 19. Treat Your Clients The Way You Like To Be Treated |
21 |
| 20. Can You Sell |
21 |
|
|
| Section 3: Your Target Market |
23 |
| 21. Leave Your Business Cards/Flyers With The Local Hotels And Accomodation Houses |
23 |
| 22. Retired People Like To Be Spray Tanned Too |
23 |
| 23. Contact The Local Modeling Agencies In Your Area |
24 |
| 24. Photographers Work With Models Too |
24 |
| 25. Strippers Need An All Over Tan |
24 |
| 26. Body Builders And The Gymnasium |
25 |
| 27. Your Local Gymnastics Club |
25 |
| 28. Your Local Dancing School |
25 |
| 29. Every High School Has Debutantes And Formals |
26 |
| 30. Your Local Retail Assistants |
26 |
| 31. Airline Stewards |
26 |
| 32. Every Bride Wants To Look Good On Her Day |
27 |
|
|
| Section 4: Advertising Your Business |
28 |
| 33. Advertise In Your Local Yellow Pages |
28 |
| 34. Advertise In Your Local Community Newspaper |
29 |
| 35. Classified Advertisements Can work |
30 |
| 36. Insert Promotional Material In Your Local Newspaper |
31 |
| 37. Your Local School Newsletter |
31 |
| 38. Letter/Flyer Drop Your Local Area |
31 |
| 39. Send Direct Mail |
32 |
| 40. Advertise With A Fax Brochure |
33 |
| 41 Your Local Trade Show Or Expo |
33 |
| 42. Your Local Community Market |
34 |
| 43. Advertise With Your Local Radio Station |
34 |
| 44. Advertise On The Back Of Shopping Dockets |
35 |
| 45. Advertise At Your Local Cinemas |
35 |
| 46. Advertise On The Back Of Your Local Bus, Taxi Cab Or Courier Van |
36 |
|
|
| Section 5: Business To Business Promotion |
37 |
| 47. Approach Other Businesses In Your Local Community To Joint Venture With You In A Promotion |
37 |
| 48. Talk To The Decision Maker When Dealing With Business To Business Promotion |
37 |
| 49. Do A Combined Mail Out With Other Businesses |
38 |
| 50. Making A Good Business Presentation |
39 |
|
|
| Section 6: Promoting Your Business |
41 |
| 51. Write A Press Release For Your Business |
41 |
| 52. Enter Into Local Community Business Awards |
42 |
| 53. Contact Your Local Radio Station |
42 |
| 54. Offer Prizes In Local Competition |
43 |
| 55. Create Your Own Competition |
43 |
| 56. Start Your Own Newsletter |
44 |
| 57. What About Membership Organisations |
45 |
| 58. Your Local Convenience Store |
45 |
| 59. Your Local Supermarket Notice Boards |
46 |
| 60. Promote To Your Local Community Centre |
46 |
| 61. Hand Out Your Flyers Wherever And Whenever You Can |
46 |
|
|
| Section 7: Networking Your Business |
47 |
| 62. Consider Brainstorming With Friends, Family And Colleagues |
47 |
| 63. Donate A Percentage Of What Your Earn To Your Local Charity |
47 |
| 64. Be Prepared To Network Your Business At All Times |
48 |
| 65. Join Your Local Networking Group |
48 |
| 66. Volunteer With A Local Community Organisation |
49 |
| 67. Sponsor A Local Sporting Group |
49 |
| 68. Talk To Your Neighbours |
49 |
| 69. Arrange A Networking Lunch |
50 |
|
|
| Section 8: Nurturing Your Clients |
51 |
| 70. Keep Accurate Client Records |
51 |
| 71. Remember Your Clients Name |
51 |
| 72. Remember Important Occassions |
52 |
| 73. Send Out An Appointment Reminder Notice |
53 |
| 74. Stay In Touch With Your Clients |
53 |
| 75. Cater For The Kids |
54 |
| 76. After Care Contact Is Key To A Loyal Repeat Client |
54 |
| 77. Make Up Free Samples To Give Away |
55 |
| 78. Follow Up On Potential Sales |
56 |
| 79. Have A Thank You Party For Your Clients |
56 |
| 80. Give A Surprise Gift |
57 |
|
|
| Section 9. Getting The Most From Your Clients |
58 |
| 81. Your Customer Service Is The Key To Your Success |
58 |
| 82. Ask Your Customers How They Heard About You |
59 |
| 83. Ask Your Clients For Referrals |
60 |
| 84. Introduce A Loyalty Program |
60 |
| 85 Ask Your Clients For Feedback |
62 |
| 86. Get Testimonials From Happy Clients |
62 |
| 87. Make It Easy For Your Clients To Give You Money |
63 |
| 88. Deal With Clients Complaints Quickly And Fairly |
64 |
|
|
| Section 10: Marketing Extra's |
65 |
| 89. Subscribe To Industry Publications |
65 |
| 90. Start A Marketing Ideas Folder |
65 |
| 91. Use Your Waiting Area To Promote Your Services |
66 |
| 92. Change Your Window Display regularly |
66 |
| 93. Have On Going Sales/Specials Campaigns |
67 |
| 94. Can Your Add Value To Your Service |
67 |
| 95. Offer Free Training Workshops |
68 |
| 96. Commit To Making At Least 5 Phone Calls A Day |
68 |
| 97. Offer A Guarantee Of Some Sort |
69 |
| 98. Make An Informational Flyer To Give To Your Clients |
70 |
| 99. Think Differently About Promoting And Marketing Your Business |
70 |
| 100. Be The Best At What You Do And Specialize |
71 |
| 101. Keep Learning |
71 |
| 102. Persevers And The Rewards Will Come |
72 |
|
|
| Conclusion |
73 |